Misfuelling is one of the most common breakdowns in the UK, and it is usually fixable at the roadside. Tugvan connects you with fuel specialists who come to you, drain the wrong fuel and get you moving again.
Tell us where you are and what happened, and we'll get you a price.
Whether the wrong fuel went in or the tank ran dry, help comes to you rather than your car going to a garage.
The contaminated fuel is drained from your tank and disposed of, and the fuel system is flushed through before you drive away.
Run out of fuel? We can bring enough to get you to the nearest filling station so you are not left waiting for a tow.
If your fuel is contaminated with water or the wrong grade, we can arrange a drain and advise on what to do next.
The single most important question is whether the engine has been started. Tell us that when you call, because it changes what needs to happen next.
The most common and most damaging mix-up. Petrol acts as a solvent in a diesel fuel system, so the tank should be drained before the engine runs.
Less common because of the wider nozzle, but it still needs draining. The car will usually misfire heavily or refuse to run.
The best case. A drain and flush is normally all that is needed and most drivers are back on the road the same day.
The wrong fuel has circulated through the system. A drain is still the first step, but further checks may be needed.
No contamination, just an empty tank. Fuel delivered to you is usually quicker and cheaper than being towed.
Water or debris in the tank can cause the same symptoms as misfuelling and is handled the same way.
Tell us what went in the tank and where you are, then choose the offer that suits you.
Enter the fuel type and your vehicle details, or let us identify the vehicle from its registration.
Drop a pin or type your location so the nearest specialists can respond quickly.
Local providers bid for the job. Compare what they offer and pick the one that suits you.
Your specialist arrives at the agreed time, drains the fuel and gets you back on the road.
No towing your car to a garage and no waiting for it to be looked at. The drain happens where your car is.
You see offers from fuel specialists near you and choose, rather than accepting whatever the first firm quotes.
Misfuelling rarely happens at a convenient hour. Our network operates 24 hours a day, every day of the year.
Our fuel specialists cover the UK. Depending on access and safety, we can come to places such as:
The questions drivers ask us most after putting in the wrong fuel.
Tell us what went in and where you are. We'll connect you with fuel specialists nearby who can drain it and get you moving again.